DOWNTIME REPORTING FORM HOW TO
Subscribe to tax professionals alerts to receive email notification for unplanned Online services for agents or PLS maintenance windows and functionality issues.įollow us on Facebook External Link or Twitter External Link, for updates and reminders of major system maintenance.īack to top This page contains information about planned maintenance windows and how to be alerted. Subscribe to email updates to be alerted when this page is updated. Online services for business dashboard External Link – availability and performance of online services for business. Superannuation dashboard External Link – availability and performance of superannuation enabling service. Practitioner lodgment service dashboard External Link – availability and performance of the practitioner lodgment service.
Online services for agents dashboard External Link – availability and performance of Online services for agents. Technical helpdesk External Link – assistance with technical log-on, connection, firewall and Virtual Private Network (VPN) issues. Troubleshooting – if you are experiencing a system issue or error message. Standard Business Reporting status and availability External Linkīack to top Troubleshooting, technical help and performance dashboards.Relationship Authorisation Manager system maintenance External Link.myGovID system maintenance External Link.Australian Business Register scheduled site maintenance External Link.
Small Business Superannuation Clearing House.Departing Australia Superannuation Payment.ATO Online services for individuals and sole traders.
DOWNTIME REPORTING FORM FULL
Quarterly system release – Full or limited functionality may be returned earlier if the Quarterly Release is proceeding ahead of schedule Systems maintenance start and finish timesĪll Standard Business Reporting (SBR) including the practitioner lodgment service will be unavailable. Weekly systems release start and finish timesĪTO online systems may be impacted in part or in full at the following times. The OSR provides infrastructure practitioners a common lexicon to use in forming their own service delivery capacity strategies and describing their own outages in terms of business impacts, rather than referencing outages based upon the number of physical infrastructure components involved.System maintenance Weekly system maintenanceĪTO online systems may be impacted in part or in full for scheduled weekly maintenance at the following times. Uptime Institute’s OSR will help the digital infrastructure and data center community better understand and articulate service outages in the context of how each incident affects the business.
The number of outages reported by the media has climbed steadily year on year, from 27 in our first year of reporting (2016) to 163 in 2019. Uptime Institute's Intelligence group studies publicly reported outages to understand what causes unplanned downtime and the effects of service interruptions. The Outage Severity Rating (OSR) was developed by Uptime Institute to help the digital infrastructure industry better distinguish between a service outage that threatens the business and an interruption that has little or no impact.